March 2012
Sponsored by Lyzasoft, Inc.
This paper presents iSight, a model of collaborative decision-making and innovation. It describes a high-level architecture, bringing together formal and informal information–the worlds of Business Intelligence and Enterprise 2.0, that maps to specific tools and methods required to create a systematic process within the enterprise to deliver real, implementable innovation.
Abstract
Fifty years after the advent of decision support systems, despite twenty years of BI, enterprise decision making and innovation remain a hit-or-miss affair. This is because we have bought into a myth that great decisions and innovations spring from the mind of a lone genius. But if we examine innovative decisions in most organizations, particularly large enterprises, we see most breakthroughs coming from teams–not from some whiz kid.
This paper presents iSight, a model of collaborative decision-making and innovation. It presents a high-level architecture that maps to specific tools and methods required to create a systematic process within the enterprise that delivers real, implementable innovation.
iSight brings together formal and informal information, the worlds of Business Intelligence and Enterprise 2.0, in a framework that drives decision making. This model’s strategic power comes not only from assisting in making today’s decision well, but also by capturing the group interactions in each decision-making event so as to make useful recommendations for subsequent decisions.
The goal of this paper is to provide you with an understanding of this iSight model as a foundation for new thinking about how to support collaborative decision making, so you can better focus future investments in this vital area.
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